Rédacteur(e) II, bilingue – Sinistres Biens Entreprise / Bilingual Claims Analyst II, Commercial Property

<p>As a Rédacteur(e) II, bilingue – Sinistres Biens Entreprise at American International Group, you will play a crucial role in ensuring the smooth and efficient handling of commercial property claims. With your strong bilingual skills and expertise in claims analysis, you will be responsible for investigating, evaluating, and resolving complex property claims for our clients. Your attention to detail and excellent communication skills will be essential in providing top-notch customer service and maintaining positive relationships with key stakeholders. Join our dynamic team and make a difference in the lives of our clients while advancing your career in the insurance industry. Conduct thorough investigations of commercial property claims to accurately determine coverage and liability. Utilize bilingual skills to effectively communicate with clients and stakeholders in both English and French. Analyze complex claims data and documentation to make informed decisions and recommendations. Collaborate with internal teams and external partners to ensure timely and efficient resolution of claims. Maintain accurate and organized claim files and documentation. Provide excellent customer service to clients, addressing any concerns or inquiries in a professional and timely manner. Adhere to company policies, procedures, and legal regulations in handling claims. Act as a subject matter expert in property claims, providing guidance and support to junior team members. Build and maintain positive relationships with key stakeholders, including clients, brokers, and vendors. Continuously strive to improve processes and procedures to enhance overall efficiency and customer satisfaction. Stay updated on industry developments and trends to ensure best practices and compliance. Represent the company in a professional manner at all times and uphold its values and reputation.</p><p>American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>